Monthly Archives: July 2013

Webinars–Aligning People, Process and Technology in Knowledge Management

The following is a list of webinars that I presented over the last couple of months, with a link (click on the name of the webinar) to the recording. The webinars are based on my Ark Group Report, from May 2011, Aligning People, Process and Technology in Knowledge Management. Please feel free to contact me if you have any questions. Date Title Abstract June 4, 2013 KM Technologies There are many types of technologies that can be used to support a KM program; many of them overlap which makes it difficult to pick the right one. Case studies of organizations that picked both the right and wrong technology will be discussed. June 18, 2013 Knowledge Management Risks The common risks encountered in implementing a knowledge management program and what can be done to mitigate them are discussed. Case studies of organizations that both ignored and paid attention to the risks will be examined. July 2, 2013 Aligning KM with Business The key to success with technology is taking a balanced approach, considering people, process, and technology. By understanding people, and processes, the appropriate supporting technology can be selected and implemented. Case studies of organizations that both ignored and paid attention to … Continue reading

Posted in Business-IT Alignment, Change Management, Collaboration, Knoco, Knowledge Management, Technology, Webinar | Tagged , , , , , , , , | Leave a comment

Two up-coming webinars

The first webinar: Please register for KM Roadmap Process on Jul 23, 2013 12:00 PM EDT at: https://attendee.gotowebinar.com/register/4565180326538419712 The process for determining supporting knowledge management technology is outlined in this webinar. The steps start with collecting organizational requirements and move through analyzing and resolving these to select the technology. Then moving on to designing and developing the technology platform, and testing the actual implementation. Finally, there is a discussion of the use and evolution the technology platform. After registering, you will receive a confirmation email containing information about joining the webinar. The second webinar: Please register for Requirements for KM Success on Jul 30, 2013 12:00 PM EDT at: https://attendee.gotowebinar.com/register/5591863602625495808 What are the requirements for KM success? Considering people, process and technology are key as is the roadmap process discussed in the fourth webinar, but what else is a vital part of success? Case studies of organizations that both ignored and paid attention to the requirements for success will be examined. After registering, you will receive a confirmation email containing information about joining the webinar. Brought to you by GoToWebinar® Webinars Made Easy®

Posted in Business-IT Alignment, Change Management, Knowledge Management, Technology, Webinar | Tagged , , , | Leave a comment

Blog post on Law Firm KM

My latest blog post is on Law Firm KM, a joint venture I’m doing with Connie Crosby. The post is called, Surrounded by Geniuses, I hope you’ll go check it out.

Posted in Community of Practice, Innovation, Law Firm KM, Organization models | Tagged , , , | Leave a comment