Innovation is one of the desired outcomes of knowledge management, but it can be elusive. Knowledge management activities such as collaboration, sharing knowledge and expertise, meta-data and taxonomy, can all be illustrated through creative activities; activities, which in turn inspire employee engagement and innovation.
The purpose of infusing creativity in knowledge management is to enhance innovation, productivity, collaboration, employee engagement, thought leadership, and sense of community, among other benefits.
I have written a chapter in Knowledge Management Matters: Words of Wisdom from Leading Practitioners on creativity and innovation and incorporating it in your KM program. Additionally, you can see my blog posts on creativity and KM here: http://missingpuzzlepiececonsulting.ca/category/creativity
Please get in touch if you have questions or are interested in taking your KM program to the next level.