Tag Archives: communities of practice

Guest Blog Post on Communities of Practice and Trust

I wrote a guest blog for Noddle Pod about Communities of Practice and Trust, you can check it out on their webpage http://www.noddlepod.com/2016/01/26/cop_trust.html?utm_content=buffer2ac25&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer 

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What we can learn from Van Gogh for KM and Innovation

On November 11, 2015 I participated in a #PKMChat called, “Van Gogh on Learning” http://kneaver.com/blog/2015/11/pkmchat-van-gogh-on-learning/ it intrigued me as both a knowledge management professional and an artist and definitely gave me something to reflect on over the last week. (Note: the #PKMChat was based on work that Ger Driesen is doing, he facilitated the #PKMChat along with Bruno Winck, more about Ger’s work can be found by clicking on the link in #2 in the references listed below) I have been investigating the linkages between/among creativity, innovation, and knowledge management for more than three years, picking up ideas along the way, and experimenting and talking to people. Informally, there seems to be an agreement that there is a connection among the three things, but it’s in the background, below the surface, not immediately obvious to a lot of people. The #PKMChat helped shed some light on these linkages for me, so I am sharing them with you. There are three main ideas that we discussed in the #PKMChat, Thinking inside the box Practice Reflection As well as some secondary topics, like qualities of an artist, and how to balance social vs. solo learning. One of the first things I noticed about … Continue reading

Posted in Art, Community of Practice, Creativity, Innovation, Knowledge Management, Lessons Learned, Social Knowledge Management | Tagged , , , , , , , , , , , , | Leave a comment

Published: Designing a Successful KM Strategy

Advance copies of our book, Designing a Successful KM Strategy are now available from our publisher, Information Today, Inc. It will officially be published in mid-January, so if you buy it before that, you get 40% of the regular price. I did a workshop based on the book at KM World, on Nov 4th, that was well received, as well as a couple of book signings–it was great to talk to everyone about the book and how it can help them regardless of whether they are just starting with KM or at a point where they are re-evaluating their strategy after implementing KM for a few years. Information Today has also made a chapter available for preview, you can access it here http://books.infotoday.com/books/Designing-a-Successful-KM-Strategy/Making-the-Case-for-a-Knowledge-Management-Strategy.pdf Nick (my co-author) also has some helpful links up over on his blog at http://www.nickmilton.com/p/blog-page.html I hope you enjoy it. Be sure to get in touch if you have any comments or questions.  

Posted in Business-IT Alignment, Change Management, Collaboration, Community of Practice, Decision making, Knoco, knowledge by design, Knowledge Management, Organization models, Technology | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment

Knowledge is the network

One of the themes at KM World in October 2012 was that the value of knowledge management is in the network, i.e. the value comes from the connections and the collective whole, rather than individual people, activities, processes, or technology. This was a shift from previous years where there was more focus on technology. That the value of knowledge is in the network, is something we have known for a long, long, time. There has long been acknowledgement that “it’s who you know,” in business and in life. What has changed in the last 10 years is the ability to stay connected to people and to connect with people in geographically diverse locations through the use of technology, but it’s still about, “who you know.” Our networks provide access to opportunities that we might not have been able to discover on our own. They pass along interesting articles, books, and other pieces of knowledge and information. Someone says something and that makes us think of something else or ask a question that’s not been asked before. Someone else builds on our ideas, it becomes an iterative process and suddenly we have created something new, some innovation that didn’t exist before. When … Continue reading

Posted in Collaboration, Community of Practice, Creativity, Innovation, Knowledge Management, knowledge workers, Mentoring, Social Knowledge Management, Social Media, Technology | Tagged , , , , , , , , , , | Leave a comment

LawTech Camp, KM Technology discussion

A few weeks ago, I participated in LawTech Camp in Toronto. Connie Crosby and I were launching our beta-test for our Law Firm KM assessment tool, so we had an opportunity to do a demo presentation and talk about KM, I’ve posted the slides on SlideShare, click on the <demo presentation> or <about KM> links to see the slides. There was a lot of discussion both during and after the presentation about one of the slides, so Connie wrote a blog post about it, which you can see here: http://www.slaw.ca/2012/06/11/km-101-more-on-technology-complexity/#top.  

Posted in Business-IT Alignment, Collaboration, Community of Practice, Decision making, Information Management, Information Overload, Knowledge Management, Mentoring, Social Knowledge Management, Social Media | Tagged , , , , , , , , , , | Leave a comment

KM helps you be lazy!*

Imagine this scenario: you’re working hard on a project or task, you’ve got a deadline you’ve got to meet, but you’re stuck, you don’t know how to finish. What do you do? Well, if you are experienced in the ways of knowledge management you: ask your colleagues, ask the Community of Practice you’re a member of, search in your expertise location system or yellow pages at peoples profiles, post something on your internal Q&A or social media application, you search your corporate document management system, ECM system, or other such repository/repositories to find the answer. And you find the answer, doing considerably less work than creating the solution yourself and you meet your deadline. With all that time you saved you take a couple of minutes to post the solution, so that someone in your shoes days/weeks/months/years from now can find your solution and be lazy too! *Thanks to Kathleen Wilson for the idea for this post.

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