Tag Archives: Law Firm KM

Notes from KM Legal Europe January 2015

I attended KM Legal Europe last week in Amsterdam; I enjoyed the conference very much. I got to talk with many of the speakers and attendees and learn more about what the law firms and corporate legal departments in Europe are doing in the KM space. I was impressed by their thoughtfulness and recognition of the fact that KM can bring them efficiencies and effectiveness as well as innovations and competitive advantage. They were a passionate group of practitioners. While KM in law tends to focus on documented knowledge because of the nature of the sector and the need to track matters and precedents, there were discussions of lessons learned and sharing tacit knowledge too. One of the things that (pleasantly) surprised me, was the discussion of automated document creation, when I have spoken with other organizations (not just law firms) about this technology they haven’t even known what it was, so to sit in a room where many were enthusiastic users was refreshing. Other things that I found refreshing were the discussion of continuous improvement, six sigma, and process re-engineering. Again, all things that utilize an organization’s knowledge and especially, at least in my mind, the use of lessons … Continue reading

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January 2015–KM Legal Europe

My latest blog post is actually over on the LawFirmKM webpage, check it out there http://lawfirmkm.com/km-legal-europe/

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Blog post on Law Firm KM

My latest blog post is on Law Firm KM, a joint venture I’m doing with Connie Crosby. The post is called, Surrounded by Geniuses, I hope you’ll go check it out.

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KM in Law Firms: compare and contrast

(this is a slightly longer version of an article that I published in the Knoco March 2013 newsletter, one of 5 flavours of KM that were discussed) In many law firms knowledge management starts in the IT department, and in a few cases, the library and like in many other organizations is focused on document management and technology. Also in common with other organizations law firms are dealing with pressure to reduce costs, be more efficient and effective for their clients, address issues of an aging workforce, and the technology demands of freshly minted lawyers who expect near instant access to knowledge. There are also differences in KM inside a law firm. While in many organizations KM focuses on not just access to information/knowledge but on learning from mistakes, e.g. after action reviews and lessons learned processes and databases, this seems almost totally absent in law firms. As I prepared to write this article, I wondered if I had just been missing something because of my limited exposure to KM in law firms. Maybe there really was a learning focus that I was missing out on; but in the research scan I did to supplement my experience, I didn’t find … Continue reading

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Make or buy: How to choose a KM system for your firm, follow-up

Managing Partner has provided me with a PDF version of my article that I can share on my blog. This article was first published in Managing Partner on 25th September 2012 and is reproduced by kind permission (www.managingpartner.com) “MP_Oct2012_KM_MissingPuzzle“

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Make or buy: How to choose a KM system for your firm

Received the two copies of Managing Partner magazine with my article printed in it yesterday, looks great! http://www.managingpartner.com/feature/technology/make-or-buy-how-choose-km-system-your-firm. I will publish it here, in my blog in a few days.

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