Published: Designing a Successful KM Strategy

Advance copies of our book, Designing a Successful KM Strategy are now available from our publisher, Information Today, Inc.

It will officially be published in mid-January, so if you buy it before that, you get 40% of the regular price.

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I did a workshop based on the book at KM World, on Nov 4th, that was well received, as well as a couple of book signings–it was great to talk to everyone about the book and how it can help them regardless of whether they are just starting with KM or at a point where they are re-evaluating their strategy after implementing KM for a few years.

Information Today has also made a chapter available for preview, you can access it here https://books.infotoday.com/books/Designing-a-Successful-KM-Strategy/Making-the-Case-for-a-Knowledge-Management-Strategy.pdf

Nick (my co-author) also has some helpful links up over on his blog at https://www.nickmilton.com/p/blog-page.html

I hope you enjoy it. Be sure to get in touch if you have any comments or questions.

(Left to right) Ian Thorpe, Stephanie Barnes, Patti Anklam, Connie Crosby at KM World book signing for, "Designing a Successful KM Strategy"
(Left to right) Ian Thorpe, Stephanie Barnes, Patti Anklam, Connie Crosby at KM World book signing for, “Designing a Successful KM Strategy”

 

Designing a Successful KM Strategy

I guess I have been busy, it’s been 6 months since my last post. One of the things that I have been busy with is finishing the book that I have co-authored with my Knoco colleague, Nick Milton.

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Nick and I have written and book called, “Designing a Successful KM Strategy,” it’s being published by Information Today, Inc. Advance copies will be available at KM World, where I will be doing a workshop based on the book (Workshop W4) and a book signing.

I’ll post a link to their website once it’s available for order.

Also, I’m doing a second workshop at KM World called, “W14: Sparking Innovation: Creative KM,” in case any of you are interested in that.

Is Knowledge an Asset at your Organization?

I used to be an accountant, we know all about financial/monetary assets and keeping track of them, but what about knowledge? A lot of which walks out the door at the end of the day in the heads of your staff.

A lot of organizations don’t think of knowledge as an asset, so don’t manage it appropriately. Here are some things to consider to help you figure out if knowledge is an asset at your organization. (Thanks to Nick Milton for the list and the idea.)

  • If your organization requires good knowledge based decisions, then knowledge is one of your key assets.
  • If you are a consulting firm, a contractor, or an educational or professional body that creates and deploys knowledge on behalf of customers and clients, then again knowledge is one of your key assets.
  • Knowledge will also be a key business issue for you if your staff turnover is high, and you need to transfer knowledge to new employees.
  • Knowledge is a key business issue for you, if much of your core operational knowledge is held by people approaching retirement age.
  • Knowledge is a key business issue for you, if you are involved in repeat activity, where knowledge from the past can help improve future performance.
  • Knowledge is a key business issue for you, if many dispersed parts of the business are performing the same process, with varying results (in other words, some parts of the business know how to perform operations better than other parts, and that knowledge needs to be shared and re-used).
  • Knowledge is a key business issue for you if your budget is being challenged and you have to contemplate delivering ‘more for less’, or (in the words of the business cliché) “work smarter, not harder”.  Working smarter means making better use of your organisational knowledge.

So, is knowledge an asset at your organization? What are you doing to take care of it?