Monthly Archives: December 2009

Knowledge Management Models

There seem to be as many models as there are KM practitioners. I have collected many over the years, from conferences, white papers, books, articles, research reports. There are similarities and differences among them for sure and I often find I spend a lot of time (depending on the project) trying to customize a model for my client’s specific situation. Models are useful for describing something, you know, drawing a picture to help someone understand: a picture’s worth a thousand words, so they say. I like models as much as the next person, in fact I am often trying to create a model in my head when I’m talking to people; I’m a process person at heart, so if I can’t understand something as a process, I’m a bit lost. Things never really make sense until I understand them as a process. My challenge with models is that a lot of people seem to think they are the be-all and end-all of work, especially consulting work, whereas I see them as only the start. I also don’t belong to the school of thought that says just because someone has published a model, that it’s automatically something I should use in … Continue reading

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