I just recently received an email about disaster preparedness, it contained a scan of a document that the person who sent it to me had received. What does this have to do with KM? Nothing and everything. The point the person who sent me the scanned document was making was that he had received this document […]
Read moreSome of you, who know me, will know that I started out my career in accounting; I have an undergraduate degree in accounting and was going to be a Chartered Accountant. This is also how I got my start in KM, although it wasn’t called KM then, it was just how you worked—checklists and reusing […]
Read moreWhy do I need a knowledge management strategy? Why can’t I just implement some technology and be done with it? Why can’t I just implement Communities of Practice or Lessons Learned and be done with it? I hear this sometimes from managers who want a quick fix, who are under a lot of pressure from time […]
Read moreAs a friend of mine pointed out, it’s not enough to just create a strategy, it’s about the execution of that strategy. And he’s right, strategies can sit on shelves, certainly I have had more than one client, that for various reasons did not implement the strategy we had developed together. So what does it […]
Read moreKM is a lot of things to a lot of people. It seems everyone wants the silver bullet, the one “right” answer to the question of how to be successful in KM. Or they want the one “right” answer to the question of what is KM and what’s included in KM. Well let me save […]
Read moreLast week (January 28-29, 2015) I was in Amsterdam for KM Legal Europe, I provided some thoughts on that in my previous blog. Also in that blog post I mentioned that the subject of where KM fits with Continuous Improvement, Process Re-engineering, and Six-Sigma came up. We had a discussion about it, but we ran […]
Read moreAdvance copies of our book, Designing a Successful KM Strategy are now available from our publisher, Information Today, Inc. It will officially be published in mid-January, so if you buy it before that, you get 40% of the regular price. I did a workshop based on the book at KM World, on Nov 4th, that […]
Read moreI guess I have been busy, it’s been 6 months since my last post. One of the things that I have been busy with is finishing the book that I have co-authored with my Knoco colleague, Nick Milton. Nick and I have written and book called, “Designing a Successful KM Strategy,” it’s being published by […]
Read moreThanks to John Girard, Success Steps, and my fellow speakers, KM Middle East was a great success. You can read about it in John’s blog post here, https://www.johngirard.net/1371
Read moreThe following is a list of webinars that I presented over the last couple of months, with a link (click on the name of the webinar) to the recording. The webinars are based on my Ark Group Report, from May 2011, Aligning People, Process and Technology in Knowledge Management. Please feel free to contact me if […]
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