A few weeks ago, I participated in LawTech Camp in Toronto. Connie Crosby and I were launching our beta-test for our Law Firm KM assessment tool, so we had an opportunity to do a demo presentation and talk about KM, I’ve posted the slides on SlideShare, click on the <demo presentation> or <about KM> links […]

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Imagine this scenario: you’re working hard on a project or task, you’ve got a deadline you’ve got to meet, but you’re stuck, you don’t know how to finish. What do you do? Well, if you are experienced in the ways of knowledge management you: ask your colleagues, ask the Community of Practice you’re a member […]

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This is my piece that was included in the Knoco spring newsletter, which can be accessed here:¬†https://www.knoco.com/Knoco%20newsletter%20spring%2011.pdf When a community program has been running for 1-2 years it is important to perform a health check on the individual communities and the program as a whole. Performing this type of review ensures that the individual communities […]

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