KM is a lot of things to a lot of people. It seems everyone wants the silver bullet, the one “right” answer to the question of how to be successful in KM. Or they want the one “right” answer to the question of what is KM and what’s included in KM. Well let me save […]

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The first webinar: Please register for KM Roadmap Process on Jul 23, 2013 12:00 PM EDT at: https://attendee.gotowebinar.com/register/4565180326538419712 The process for determining supporting knowledge management technology is outlined in this webinar. The steps start with collecting organizational requirements and move through analyzing and resolving these to select the technology. Then moving on to designing and […]

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Design thinking seems to be everywhere lately, but it seems to me that KM has always been “by design,” at least it was if it was done successfully. Design thinking is characterized by being purposive; human centred;  a balance of analytical and creative; uses abductive reasoning, i.e. inference from best available explanation; and iterative, it uses […]

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Because I think knowledge management has gotten too left-brained, too driven by technology and away from its knowledge sharing and organizational learning roots. Knowledge Management is not about technology, it is about making connections that would not be made otherwise, it is about sharing what you know to help someone else, even if you do […]

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