Tag Archives: organization model

Agile and Knowledge Management, part 1

At our Knowledge Worker Toronto event on January 23, 2013 our speaker, Gil Broza, spoke about the human side of Agile. Now, Agile, for those of you who don’t regularly interact with software developers, which I imagine are many of you who read this blog, is about iterative and incremental design and development of software applications. Gil was speaking about lessons that could be learned from the experience of software developers in this area and transferred to other areas of the organization. That activity in itself is a knowledge management activity: knowledge transfer of lessons learned, but I digress. Gil spoke about 10 lessons that the rest of the organization could learn and apply: People are not resources Focus Nurture the joy of delivering value Take small, safe feedback-rich steps Mind the physical environment The social environment matters too Want high-performance teams? Be ready to invest Manage less, lead more Collaboration rocks Human conduct trumps “best practices” There was a discussion after the presentation and Q&A ended about how this talk fit in with Knowledge Workers/Knowledge Management, this is what I contributed to the discussion: these 10 lessons are about how knowledge workers like to work. In the KM consulting that I do, I … Continue reading

Posted in Agile, Collaboration, Knowledge Management, knowledge workers, Organization models | Tagged , , , , | 1 Comment

Collaboration versus Command and Control

This post is about differing management styles and approaches to not just knowledge management but to business and ultimately life. Do we believe there is a limited “pie” and so we need to compete and create hierarchies to control it (whatever “it” is in our own particular case) or do we believe in working together to make the pie bigger and be content with our own slice of pie, however big or small that may be? As a small business person, I am not particularly interested in growing my business to be bigger than it is. I like doing consulting and giving focused, specialized service to my clients, I don’t need, nor do I want to grow my business to 25, 50, 100 or more people, I wouldn’t be able to do what I like to do in those scenarios. If a client or potential client wants services that I don’t offer, say development work for a particular software platform, I am perfectly willing to refer them to someone I know who specializes in that work rather than do it myself, or hire someone to work for me to do it for the client. In my KM practice I often … Continue reading

Posted in Change Management, Collaboration, Knowledge Management, Organization models | Tagged , , , , , , , , | Leave a comment